Instructor Course Refund/Cancellation Policy

HeartSafe Services Instructor Course candidates may receive a full refund for cancellations made at least 10 business days prior to the Instructor Course.

A 50% refund will be issued for cancellations made less than 10 business days prior to the Instructor Course. No refunds will be issued for cancellations made 5 business days or less prior to the Instructor Course.

If the cancellation is made by the instructor candidate, any fees paid to HeartSafe Services may be transferred to another HeartSafe Services Instructor Course. Once a transfer of fees is made, the offer for refund is canceled.

Instructor Course Rescheduling Policy

HeartSafe Services Instructor Course candidates may be eligible to reschedule their course if necessary. We understand emergencies arise, and will do our best to accommodate rescheduling.

Rescheduling must be completed at least 48 hours prior to the Instructor Course. Please note, rescheduling an Instructor Course voids eligibility for a refund. Instructor candidates may reschedule up to three times. Instructor candidates may incur additional shipping fees in order to ship the course materials to the new location.

For extenuating circumstances, contact your Account Specialist.

If the course is rescheduled due to low enrollment, weather, or Instructor Trainer illness, the enrolled candidates will choose the new course date and location. Refunds will be issued when needed.

Private Instructor Course Rescheduling Policy

There are no refunds for private instructor training courses.
HeartSafe Services, Inc. understands that emergencies arise. Shall you need to
reschedule your private instructor course, your account will incur a $250 rescheduling
fee.

Provider Course Policies

Provider Course Rescheduling Policy

HeartSafe Services Provider Course candidates may be eligible to reschedule their course if necessary. We understand emergencies arise, and will do our best to accommodate rescheduling.

Rescheduling must be completed at least 48 hours prior to the Provider Course. Please note, rescheduling a Provider Course voids eligibility for a refund. Candidates may reschedule up to three times.

For extenuating circumstances, contact your Account Specialist.

If the course is rescheduled due to weather, or Instructor Trainer illness, the enrolled candidates will choose the new course date.

Provider Course Refund/Cancelation Policy

HeartSafe Services Provider Course candidates may receive a full refund for cancelations made at least 10 business days prior to the Course.

A 50% refund will be issued for cancelations made less than 10 business days prior to the Course. No refunds will be issued for cancelations made 5 business days or less prior to the Course.

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